2-in-1 Charm Explained!

Figurine Paperclips

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Return Policy

Return Policy – Sweet & Simple

Because each item at Cutesy Creations is handmade with love and often made-to-order or customized just for you, all sales are final 💖

That being said, we want you to be 100% happy with your order! If something arrives damaged or not quite right, please reach out within 2 days of delivery, and we’ll do our best to make it right.

📬 To report an issue, send us a message with your name, order number, and a clear photo of the item.

🌟 Please note:

  • We do not accept returns or exchanges on custom items

  • Shipping costs are non-refundable

  • We are not responsible for lost or delayed packages once they are in the hands of the carrier

Thank you for supporting our small business — your kindness and understanding mean the world to us! 💫

Shipping Policy

📦✨ Shipping Info – Here's How It Works!

Every order at Cutesy Creations is handmade with love, and we take care in making sure it’s packed just right for its journey to you 💖

🛍️ Processing Time (That’s the time we need to make, package, and drop off your order at the post office):

  • Standard Orders: 1–14 business days (Mon–Fri)

  • Custom Orders: 1–20 business days (Mon–Fri)
    We always try to ship out sooner when we can! 💕

🚚 Shipping Time (This is how long your order will take after it’s been dropped off):

  • Estimated Delivery: 1–8 business days (Mon–Fri) depending on your location and USPS speed

📬 Once your order ships, you’ll receive a tracking number so you can keep an eye on the cuteness heading your way!

Thank you so much for your patience & support — we're so excited for you to receive your happy mail! 💫